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Privacy Policy

How ND Estates uses personal data under the Data Protection (Jersey) Law 2018

Last updated: 19 July 2026

This notice explains how ND Estates (“we”, “us”, “our”) collects and uses personal data on this website — including when you register for property alerts, contact us, or request a valuation.

We follow the Data Protection (Jersey) Law 2018 (DPJL) and guidance from the Jersey Office of the Information Commissioner (JOIC). This page is for transparency; it is not legal advice.

1. Who we are (controller)

The controller of your personal data is:

  • Business name: ND Estates
  • Address: 8b Spectrum, Gloucester Street, St Helier, Jersey JE2 3DB
  • Email: [email protected]
  • Telephone: 01534 629009

For privacy requests, use the details above and mark your message “Data protection”. We will update this page if our legal entity name or address changes.

2. What personal data we collect

Depending on how you use the site, we may collect:

  • Identity and contact — name, title, email, telephone
  • Registration preferences — sale/rent interest, optional budget band, parish or search preferences, notes you add
  • Enquiry content — messages, property reference, valuation details, free-text fields
  • Marketing preferences — whether you opt in to email, phone and/or SMS
  • Technical data — IP address, browser/device info, pages viewed, approximate location from IP, server logs
  • Cookies and similar tech — necessary site cookies; analytics/advertising identifiers only where you consent (see section 7)

We do not intentionally collect special category (sensitive) data on this website. Please avoid including health, religious or similar details in free-text messages unless strictly necessary.

Our services are directed at adults. We do not knowingly market to children through this website.

3. How we collect data

  • From you — forms (register, contact, valuation and similar)
  • Automatically — logs, cookies and similar technologies when you browse
  • Internally — property systems and staff when managing listings and offline instructions (client files may need a fuller notice if you instruct us as a client)

4. Registering for our services

You can register so we can:

  • Record your interest in buying, renting or related services
  • Send property alerts and updates that match your preferences (where you have opted in to that channel)
  • Contact you about properties, viewings, valuations or services you asked about
  • Keep an internal record for a consistent service

Optional preferences (budget, parish, etc.) help us tailor alerts but are not always required. Registration does not always create a login account — it creates a service record so we can deliver what you asked for (and any marketing you opted into).

You can update or withdraw preferences at any time by contacting us or using unsubscribe tools where available.

5. Purposes and lawful bases

Under the DPJL we need a lawful basis for each purpose. In plain terms:

What we do Examples Lawful basis
Register you and deliver that service Property alerts, recording interests Steps before a contract / service you asked for; and/or legitimate interests
Respond to enquiries Contact, valuation, property questions Steps before a contract; and/or legitimate interests in running our business
Marketing communications Emails, calls or SMS about properties and services Consent (you choose each channel). Withdraw anytime
Run and secure the website Abuse prevention, fault diagnosis, logs Legitimate interests
Analytics (Google) Understand traffic and improve the site Consent for non-essential analytics
Advertising measurement Meta Pixel / Google ads tags where used Consent for non-essential advertising
Show listings status and sold showcase Under offer badge; “Sold by ND Estates” Legitimate interests; sold price only if we choose to publish it
Keep professional records Enquiries for the legal / prescription period Legitimate interests and/or legal claims

Where we rely on legitimate interests, we balance your rights. You may object in some cases (see section 11).

6. Marketing preferences

On our forms you can opt in separately to:

  • Emails from ND Estates
  • Telephone calls from ND Estates
  • SMS messages from ND Estates

These are optional and not pre-ticked. Agreeing to Terms and this Privacy Policy is separate from marketing — you can submit a form without marketing opt-ins.

You have an absolute right to object to direct marketing under the DPJL. Unsubscribe from emails via the link in messages, or contact us for phone/SMS. We will not market on a channel without your opt-in for that channel.

7. Cookies and similar technologies

Types we use

  • Strictly necessary — security, load balancing, session integrity, remembering your cookie choice. These do not require consent.
  • Analytics (Google) — traffic and usage (e.g. GA4 via Google Tag Manager), only with your consent.
  • Marketing / advertising — Meta (Facebook) Pixel and Google advertising tags where configured, only with your consent.
  • Performance — if offered in cookie controls, treated like analytics for Consent Mode.

How we ask for consent

  • We show a first-party cookie banner on this site. You can Accept all, Reject non-essential, or Customise categories. Rejecting is as easy as accepting.
  • Optional categories are off by default (not pre-ticked).
  • We store your choice in a first-party cookie named nd_consent_preferences so we can honour it later.
  • We use Google Consent Mode so analytics and advertising storage default to denied until you opt in.
  • Change or withdraw anytime via Cookie settings on the site (or your browser settings).

Meta and Google process data under their own policies and may transfer data outside Jersey (see section 9).

8. Who we share data with

We use trusted providers, including:

  • Website hosting and infrastructure
  • Email / marketing platform — Mailchimp (or successor) for registration, alerts and consented marketing
  • Meta Platforms — Pixel / advertising tools where enabled
  • Google — analytics and advertising tags where enabled
  • Cloud storage for media and backups
  • Professional advisers where required
  • Regulators or law enforcement if required by law

Processors must use appropriate security and only process data for agreed purposes, under written terms where the DPJL requires it.

9. International transfers

Some providers (including Mailchimp, Meta and Google) may process data outside Jersey, including in the United States. Where we transfer personal data internationally, we use appropriate DPJL safeguards (for example standard contractual clauses or other approved mechanisms) and/or an applicable adequacy arrangement, as relevant to each provider.

10. How long we keep data

  • Registrations and enquiries — for the applicable legal / prescription term needed for claims and professional records in Jersey (exact years are set in our internal schedule and may be confirmed with advisers).
  • Marketing data — until you withdraw consent or unsubscribe, plus a short suppression period to honour opt-outs.
  • Server / security logs — a short operational period (typically weeks to a few months), unless needed longer for an investigation.
  • Published listing information — while we have a legitimate reason to display it, or until we remove it after a valid objection where applicable.

11. Your rights

Under the DPJL you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Erase data in certain circumstances
  • Restrict or object to certain processing
  • Data portability in certain circumstances
  • Object to direct marketing (including related profiling) — absolute right
  • Withdraw consent where we rely on consent (without affecting earlier lawful processing)
  • Complain to the JOIC

To exercise rights, contact us using section 1. We may need to verify identity. We aim to respond within DPJL timeframes (generally one month, extendable in complex cases).

JOIC: https://jerseyoic.org/

12. Security

We use appropriate technical and organisational measures, including HTTPS, access controls, and careful handling of credentials and backups. No internet transmission is completely secure — use strong unique passwords for any accounts we provide, and contact us if you suspect misuse.

13. Property listings, under offer and sold

  • Under offer properties may appear with a clear status badge. Viewing booking is not offered for under-offer stock on the site.
  • Sold by ND Estates may showcase completed sales. Sold price is only shown publicly when we choose to publish it.

We may link to third-party sites (maps, social networks, portals). They have their own privacy practices. We are not responsible for their content or processing.

15. Changes to this policy

We may update this notice from time to time. The “Last updated” date at the top will change when we do. Significant changes may also be highlighted on the website.

16. Contact

ND Estates
8b Spectrum, Gloucester Street
St Helier, Jersey JE2 3DB
[email protected]
01534 629009